Terms & Condition

Terms & Conditions

Last updated: December 09, 2025

Welcome to Cinnamon & Beyond. By accessing or using our website (www.cinnamonnbeyond.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.


1. General Information

Cinnamon & Beyond (“we,” “us,” “our”) operates this online store to provide customers with high-quality Ceylon cinnamon and related spice products. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please discontinue using the website.


2. Eligibility

You must be:

  • At least 18 years old,

  • Able to enter a legally binding agreement,

  • Using the website in compliance with applicable Canadian laws.


3. Product Information

We strive to ensure all product details, pricing, and images are accurate. However:

  • Product colours, packaging, or appearance may vary slightly.

  • Prices and availability are subject to change without notice.

  • We reserve the right to limit quantities.

All product descriptions are for educational/informational purposes and not medical advice.


4. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

We reserve the right to:

  • Refuse or cancel any order (including suspected fraud or incorrect pricing),

  • Limit quantities per customer or household.


5. Shipping

Shipping times and costs are displayed at checkout.
Once your package is shipped, delivery times depend on the carrier.

We are not responsible for:

  • Delays caused by carriers, customs, weather, or unforeseen circumstances,

  • Incorrect shipping addresses provided by the customer.

Please review our full Shipping Policy for more details.


6. Returns & Refunds

We accept returns only under specific conditions.
Please refer to our Returns & Refund Policy for full details.


7. Intellectual Property

All content on this website—including product photos, branding, text, graphics, logos, and designs—belongs to Cinnamon & Beyond and is protected under copyright laws.

You may not:

  • Copy, reproduce, or distribute any content without written permission,

  • Use our trademarks for commercial or misleading purposes.


8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes,

  • Attempt to hack, disrupt, or interfere with security features,

  • Re-sell or misuse our products,

  • Post misleading or harmful information on the website.


9. Third-Party Services

Our store may use third-party services (payment processors, shipping providers, etc.).
These services operate independently, and we are not responsible for their policies or actions. Please review their respective Terms & Conditions when applicable.


10. Limitation of Liability

To the fullest extent permitted by law:

  • Cinnamon & Beyond is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

  • We make no guarantees about uninterrupted or error-free site performance.

You use our products and website at your own risk.


11. Indemnification

You agree to indemnify and hold Cinnamon & Beyond harmless from any claim or loss arising from:

  • Your misuse of our website,

  • Violation of these Terms,

  • Violation of any law or third-party rights.


12. Changes to Terms

We may update these Terms & Conditions at any time.
The latest version will always be posted on this page. Continued use of the website signifies acceptance of the updated terms.


13. Governing Law

These Terms are governed by the laws of the Province of Alberta and applicable Canadian federal laws.

Any disputes shall be resolved in Alberta, Canada.


14. Contact Information

Cinnamon & Beyond
96 Creekside Green SW,
Calgary, Alberta, T2X 4B6, Canada
Email: info@cinnamonnbeyond.com
Phone: 403-650-1602